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Frequently asked questions (FAQ)

You can read the most frequently asked questions below. If you have further questions, feel free to ask here


How safe is the bank card payment on the site?

Crann Drumsticks is a contracted partner of six payment services. Our bank card terminal provides one of the safest services on the market.

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How can I order If my country is not on the delivery list?

The shipping costs outside of the European Union may vary depending on the value and weight of the order. If you know your needs just send a mail to office@crann.hu and ask for a price request of the shipping costs. One of our team members is going to contact you as soon as possible.

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Is it possible to pick up the drumsticks in the factory?

Yes. Just write us via facebook or email so we can prepare your package.

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What does "Max. 2 weeks" delivery time means?

The delivery time is largely depending on the momentary producing capacity. Due to the fact, that the manufacture is prepared for custom drumsticks production, Crann Drumsticks undertakes the fact that standard drumsticks take maximum 2 weeks and the Crann For You series drumsticks take maximum 3 weeks to deliver from the day of your order.

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Is it possible to add products to my package after I placed my order?

Of course. If you forgot to add a product to your order just write us a mail and we will change the items of your order.

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I do not trust the quality of sticks ordered online. What about the quality of Crann drumsticks?

The quality of the products are the same as the quality of the website. If you do not trust, ask one of our endorsers about the drumsticks. If you ordered the sticks online and you are not satisfied by the quality, you can send your package back within 15 working days and you will get your money back. 

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